Sentient Services

Sentient Services is committed to protecting the privacy of all information we collect from our clients and from research participants. This policy applies to all client and personal information that we collect or use in the course of conducting our business. This policy covers all client information and research participant data housed at Sentient Services. Anyone at Sentient Services who has access to such information or data must follow this policy.

Client Information

We treat all information we receive from clients as confidential and do not use the information for any purpose other than to fulfill our obligations to clients. We keep client information secure at all times, and prevent the use and disclosure of it by our employees or any third parties.

Research Participant Information

All responses to our research are completely confidential. We collect data in our studies for research purposes only, and our use of that information will be limited to that purpose. Research participant answers will not be used by any entity as an aid for sales.Research participation is voluntary and sample members always have the opportunity to decline involvement or to “opt out” of the research after agreeing to participate. We do not collect personal information without research participant consent. All studies provide a toll-free contact number or an email address to decline participation. We do not rent, sell or give personal information to any third party for the purpose of directly marketing any products or services. In some cases we may need to share personal information with third parties that provide research services in support of the research project. Any third party that receives personal information is obligated to follow all of the same privacy protection regulations as followed by Sentient Services. At their request, we give research participants access to the personal information we have collected about them. We correct any information that is inaccurate or incomplete, change their consent status, or have their personal information deleted.

Children

We do not contact children under the age of 16 without consent from a parent or guardian.

Information Security

We maintain all necessary physical, electronic and procedural security measures to help safeguard client data and personal information. Third parties that provide us with support or services may also receive client data or personal information, and we require them to maintain security measures similar to ours with respect to such information.

Information We Collect When You Visit This Website

Many websites use Cookies to store information about a user so that the user can save time filling out the same information during their next visit to the site. Our company may from time-to-time use cookies to store visitor preferences, customize Web page content based on visitors’ browser type or other information that the visitor sends. Sentient does not use cookies to track information about your PC or your movement within or outside our site.

Legal Obligations

Under certain circumstances permitted or required by law (for example, in connection with law enforcement investigations), we may be required to disclose client data or personal information without giving notice.

Compliance

If you are concerned about our use of personal or client information, or would like a copy of our security policy, please contact us by email at info@sentientservices.com or by telephone at 512.288.1706.